I am very happy to mention that Northwest Lexus staff is very friendly and I am treated well and with attention on every visit. Tom Berger is the greatest and I look forward to his advise every time my car has to be serviced. He deserves to be recognized in every way for his kindness, and that he is always available to take the time to explain or answer any questions I may have, he is never too busy for me.I would like to say HUGE THANK YOU to him!!!!!!!!!!!