Extra Care Protection

Enhance your ownership experience with Extra Care Protection.

To further enhance your Lexus ownership experience, we’re pleased to offer Extra Care Protection (ECP) extended service contracts.

Our Extra Care Protection Plans offer the peace of mind of additional coverage, the convenience of up to three years of regularly scheduled maintenance, and a host of additional benefits.

With fully-transferable contracts, ECP can also enhance the resale value of your Lexus. Transferring coverage to a new owner is as simple as signing over the contract and advising Lexus of the change.

lexus-parts-service-coverage-ecp-logo-en

BENEFITS OF ECP COVERAGE

TRIP INTERRUPTION

TRIP INTERRUPTION

If a covered component fails while you are traveling more than 80 km from home, ECP provides reimbursement of up to $100 per day for hotel, meal and alternate transportation expenses, to a maximum of $300 per occurrence.

Vehicle Rental Assistance

VEHICLE RENTAL ASSISTANCE

As detailed in your Owner’s Manual Supplement, your Lexus New Vehicle Warranty includes a loaner car program, to ensure that you have alternate transportation if your vehicle must remain at the Dealership service department overnight because of a warrantable condition requiring longer than eight (8) hours to repair. In similar circumstances, ECP provides you with reimbursement of up to $60 per day for alternate transportation, for a maximum of 5 days.

ROADSIDE ASSISTANCE PROGRAM

ROADSIDE ASSISTANCE PROGRAM

When you purchase an ECP contract, your Roadside Assistance coverage is extended from the original 48 months to the full length of your contract, with unlimited kilometres.

PERSONALIZED AUTO TRIP PLANNING ASSISTANCE

PERSONALIZED AUTO TRIP PLANNING ASSISTANCE

With one phone call, our Personalized Auto Trip Planning Assistants will provide you with detailed route, point of interest and accommodation recommendations. Please contact us 10 days in advance of your trip and we’ll mail you a package that includes colour maps; alternate routes; a trip log; tour and accommodation directories; lists of Lexus Dealerships; notable attractions; and entertainment en route.

VEHICLE RENTAL ASSISTANCE

MECHANICAL PROTECTION

When you purchase an ECP contract, coverage of vehicle components is extended from the standard 48 month/80,000 km to the term selected. Protection includes the Powertrain components (also outlined in your Lexus Owner's Manual Supplement under "New Vehicle Warranty"), plus other important components.

TIRE ROAD HAZARD WARRANTY

TIRE ROAD HAZARD WARRANTY

Original equipment tires damaged by road hazards are covered under the Tire Road Hazard Protection warranty. This coverage is provided for a period of 36 months or 50,000 km or until the tire treadwear indicator becomes visible, whichever occurs first. The warranty applies to direct expenses incurred to repair or replace original equipment tires. Coverage is provided in respect to parts, labour, installation, balancing, and the applicable taxes. Your Lexus Dealer will make the appropriate repair and claim.

OIL AND FILTER/INSPECTION PROGRAM

To keep your vehicle running smoothly, take advantage of the complimentary Oil and Filter/Inspection Program. Please see your owner’s manual supplement for lubrication intervals. You must purchase your Lexus Owner Protection plan within 31 days of the original vehicle registration date. (Ask Dealer for details.) With the Oil & Filter Services, every lubrication includes the following operations:

  • Replace engine oil & filter
  • Remove & inspect air filter element
  • Lubricate locks, latches & hinges
  • Inspect lights, horns & wipers for proper function
  • Inspect coolant, brake & washer fluid levels
  • Inspect tires for damage & wear

LEXUS GOLD PLAN

Extensive coverage for main component groups in your vehicle*.

Powertrain Coverage

  • Engine
  • Transmission
  • Four wheel drive
  • Front/Rear wheel drive
  • Seals/Gaskets/Fluid/Filters

Comprehensive Coverage

  • New Hybrid components (Hybrid Vehicles Only)
  • Safety restraints
  • Front / rear suspension
  • Steering
  • Heating & Air conditioning
  • Brakes
  • High tech components
  • Emission controls
  • Electrical system
  • Body hardware

* Some exceptions apply.

NWL GOLD PLAN
NWL PLATINUM PLAN

LEXUS PLATINUM PLAN

Your peace of mind is our number one priority with our most comprehensive coverage plan*.

The Platinum Plan offers all the coverage of our Gold Plan with the additional benefit of more extensive coverage in such areas as:

  • Heating & air conditioning (e.g., High pressure line)
  • Braking system (e.g., Brake pedal and parking brake assemblies)
  • Computers & electronics (e.g., Navigation and audio system)
  • Safety restraints (e.g., Airbags and sensors)
  • Electrical system (e.g., Dashboard gauges)
  • Engine (e.g., Timing chain)
  • Steering & suspension (e.g., Coil springs)

* Some exceptions apply.

INCLUDED PRE-PAID MAINTENANCE

To keep your Lexus running smoothly, take advantage of the Included Pre-Paid Maintenance*.

GOLD PLAN

INCLUDES 2 YEARS/32,000 KM MAINTENANCE SERVICE PROGRAM**

TIME OR MILEAGE SERVICE TYPE
1 MONTH/1,600 KM Personalization
6 MONTHS/8,000 KM Service 1
12 MONTHS/16,000 KM Service 2
18 MONTHS/24,000 KM Service 1
24 MONTHS/32,000 KM Service 3

* Gold Plan: The above benefits are available to Guests for up to 3 years or 60,000km, whichever comes first.

PLATINUM PLAN

INCLUDES 3 YEARS/48,000 KM MAINTENANCE SERVICE PROGRAM**

TIME OR MILEAGE SERVICE TYPE
1 MONTH/1,600 KM Personalization
6 MONTHS/8,000 KM Service 1
12 MONTHS/16,000 KM Service 2
18 MONTHS/24,000 KM Service 1
24 MONTHS/32,000 KM Service 3
30 MONTHS/40,000 KM Service 1
36 MONTHS/48,000 KM Service 2 & Replace Brake Fluid

* Platinum Plan: The above benefits are available to Guests for up to 4 years or 80,000km, whichever comes first.

Contact Northwest Lexus for complete details

* The maintenance services do not include any items that require replacement such as engine air filters, cabin air filters, wiper blades, belts, hoses, or brake pads.

** Applies to all vehicles with 12 month/16,000 km oil change intervals. For vehicles with 6 months/8,000 km oil change intervals, Gold Plan includes four (4) Oil & Filter Services and one (1) Tire Rotation, Platinum Plan includes eight (8) Oil & Filter Services and one (1) Tire Rotation.

Extra Care Protection Pricing

With fully-transferable contracts, ECP can also enhance the resale value of your Lexus. Transfer of coverage to a new owner is as simple as signing over the contract and advising Lexus of the change.

Available
Plans
(Months/KMs*)
Gold
Plan
Platinum
Plan
48/100,000 $1,475.00 $1,945.00
48/120,000 $1,915.00 $2,475.00
60/100,000 $1,895.00 $2,375.00
72/120,000 $2,465.00 $3,045.00
72/160,000 $2,725.00 $3,535.00
72/180,000 $2,965.00 $3,815.00
84/140,000 $2,815.00 $3,595.00
96/120,000 $3,135.00 $4,195.00
96/160,000 $3,645.00 $4,995.00
96/200,000 $4,345.00 $5,795.00

* Protection is provided for up to the chosen number of months or kilometres, whichever comes first.

Check Eligibility

*Indicates a required field

Contact Information

First Name*
Last Name*
Email Address*
Phone Number *

Vehicle Information

VIN*
Kilometres*
Details

 View Disclaimer

With fully-transferable contracts, ECP can also enhance the resale value of your Lexus. Transfer of coverage to a new owner is as simple as signing over the contract and advising Lexus of the change.

Available
Plans
(Months/KMs*)
Gold
Plan
Platinum
Plan
48/100,000 $1,475.00 $1,945.00
48/120,000 $1,915.00 $2,475.00
60/100,000 $1,895.00 $2,375.00
72/120,000 $2,465.00 $3,045.00
72/160,000 $2,725.00 $3,535.00
72/180,000 $2,965.00 $3,815.00
84/140,000 $2,815.00 $3,595.00
96/120,000 $3,135.00 $4,195.00
96/160,000 $3,645.00 $4,995.00
96/200,000 $4,345.00 $5,795.00

* Protection is provided for up to the chosen number of months or kilometres, whichever comes first.

Available Platinum Plans
Our new "Platinum" plans provide coverage above and beyond that offered by our "Gold" plans. In fact, there are very few components that are not covered with the Platinum plans.

Benefits of ECP Coverage

lexus-parts-service-briefcase-coverage-ecp-benefits-icons Trip Interruption
If a covered component fails while you are traveling more than 80 km from home, ECP provides reimbursement of up to $100 per day for hotel, meal and alternate transportation expenses, to a maximum of $300 per occurrence.

lexus-parts-service-keys-coverage-ecp-benefits-icons Vehicle Rental Assistance
As detailed in your Owner’s Manual Supplement, your Lexus New Vehicle Warranty includes a loaner car program, to ensure that you have alternate transportation if your vehicle must remain at the Dealership service department overnight because of a warrantable condition requiring longer than eight (8) hours to repair. In similar circumstances, ECP provides you with reimbursement of up to $60 per day for alternate transportation, for a maximum of 5 days.

lexus-parts-service-mapmarker-coverage-ecp-benefits-icons Roadside Assistance Program
When you purchase an ECP contract, your Roadside Assistance coverage is extended from the original 48 months to the full length of your contract, with unlimited kilometres.

lexus-parts-service-roadmarker-coverage-ecp-benefits-icons Personalized Auto Trip Planning Assistance
With one phone call, our Personalized Auto Trip Planning Assistants will provide you with detailed route, point of interest and accommodation recommendations. Please contact us 10 days in advance of your trip and we’ll mail you a package that includes colour maps; alternate routes; a trip log; tour and accommodation directories; lists of Lexus Dealerships; notable attractions; and entertainment en route.

lexus-parts-service-gears-coverage-ecp-benefits-icons Mechanical Protection
When you purchase an ECP contract, coverage of vehicle components is extended from the standard 48 month/80,000 km to the term selected. Protection includes the Powertrain components (also outlined in your Lexus Owner's Manual Supplement under "New Vehicle Warranty"), plus other important components.

lexus-parts-service-tire-low-coverage-ecp-benefits-icons Tire Road Hazard Warranty
Original equipment tires damaged by road hazards are covered under the Tire Road Hazard Protection warranty. This coverage is provided for a period of 36 months or 50,000 km or until the tire treadwear indicator becomes visible, whichever occurs first. The warranty applies to direct expenses incurred to repair or replace original equipment tires. Coverage is provided in respect to parts, labour, installation, balancing, and the applicable taxes. Your Lexus Dealer will make the appropriate repair and claim.

For full details, Download PDF.

Oil and Filter/Inspection Program
To keep your vehicle running smoothly, take advantage of the complimentary Oil and Filter/Inspection Program. Please see your owner’s manual supplement for lubrication intervals. You must purchase your Lexus Owner Protection plan within 31 days of the original vehicle registration date. (Ask Dealer for details.) With the Oil & Filter Services, every lubrication includes the following operations:

  • Replace engine oil & filter
  • Remove & inspect air filter element
  • Lubricate locks, latches & hinges
  • Inspect lights, horns & wipers for proper function
  • Inspect coolant, brake & washer fluid levels
  • Inspect tires for damage & wear

Extra Care Protection

For Your Benefit
To further enhance your Lexus ownership experience, we’re pleased to offer Extra Care Protection (ECP) extended service contracts.

ECP provides enhanced protection for Lexus Guests, above and beyond the coverage of mechanical components, with services such as:

  • Trip Interruption Coverage
  • Vehicle Rental Assistance
  • Personalized Trip Planning
  • Roadside Assistance

With fully-transferable contracts, ECP can also enhance the resale value of your Lexus. Transfer of coverage to a new owner is as simple as signing over the contract and advising Lexus of the change.

Available
Plans
(Months/KMs*)
Gold
Plan
Platinum
Plan
48/100,000 $1,475.00 $1,945.00
48/120,000 $1,915.00 $2,475.00
60/100,000 $1,895.00 $2,375.00
72/120,000 $2,465.00 $3,045.00
72/160,000 $2,725.00 $3,535.00
72/180,000 $2,965.00 $3,815.00
84/140,000 $2,815.00 $3,595.00
96/120,000 $3,135.00 $4,195.00
96/160,000 $3,645.00 $4,995.00
96/200,000 $4,345.00 $5,795.00

* Protection is provided for up to the chosen number of months or kilometres, whichever comes first.

Available Platinum Plans
Our new "Platinum" plans provide coverage above and beyond that offered by our "Gold" plans. In fact, there are very few components that are not covered with the Platinum plans.

Benefits of ECP Coverage

lexus-parts-service-briefcase-coverage-ecp-benefits-icons Trip Interruption
If a covered component fails while you are traveling more than 80 km from home, ECP provides reimbursement of up to $100 per day for hotel, meal and alternate transportation expenses, to a maximum of $300 per occurrence.

lexus-parts-service-keys-coverage-ecp-benefits-icons Vehicle Rental Assistance
As detailed in your Owner’s Manual Supplement, your Lexus New Vehicle Warranty includes a loaner car program, to ensure that you have alternate transportation if your vehicle must remain at the Dealership service department overnight because of a warrantable condition requiring longer than eight (8) hours to repair. In similar circumstances, ECP provides you with reimbursement of up to $60 per day for alternate transportation, for a maximum of 5 days.

lexus-parts-service-mapmarker-coverage-ecp-benefits-icons Roadside Assistance Program
When you purchase an ECP contract, your Roadside Assistance coverage is extended from the original 48 months to the full length of your contract, with unlimited kilometres.

lexus-parts-service-roadmarker-coverage-ecp-benefits-icons Personalized Auto Trip Planning Assistance
With one phone call, our Personalized Auto Trip Planning Assistants will provide you with detailed route, point of interest and accommodation recommendations. Please contact us 10 days in advance of your trip and we’ll mail you a package that includes colour maps; alternate routes; a trip log; tour and accommodation directories; lists of Lexus Dealerships; notable attractions; and entertainment en route.

lexus-parts-service-gears-coverage-ecp-benefits-icons Mechanical Protection
When you purchase an ECP contract, coverage of vehicle components is extended from the standard 48 month/80,000 km to the term selected. Protection includes the Powertrain components (also outlined in your Lexus Owner's Manual Supplement under "New Vehicle Warranty"), plus other important components.

lexus-parts-service-tire-low-coverage-ecp-benefits-icons Tire Road Hazard Warranty
Original equipment tires damaged by road hazards are covered under the Tire Road Hazard Protection warranty. This coverage is provided for a period of 36 months or 50,000 km or until the tire treadwear indicator becomes visible, whichever occurs first. The warranty applies to direct expenses incurred to repair or replace original equipment tires. Coverage is provided in respect to parts, labour, installation, balancing, and the applicable taxes. Your Lexus Dealer will make the appropriate repair and claim.

For full details, Download PDF.

Oil and Filter/Inspection Program
To keep your vehicle running smoothly, take advantage of the complimentary Oil and Filter/Inspection Program. Please see your owner’s manual supplement for lubrication intervals. You must purchase your Lexus Owner Protection plan within 31 days of the original vehicle registration date. (Ask Dealer for details.) With the Oil & Filter Services, every lubrication includes the following operations:

  • Replace engine oil & filter
  • Remove & inspect air filter element
  • Lubricate locks, latches & hinges
  • Inspect lights, horns & wipers for proper function
  • Inspect coolant, brake & washer fluid levels
  • Inspect tires for damage & wear