We Are Available

Since the beginning of the COVID-19 outbreak, we have implemented numerous changes to focus on our highest priority, the health and safety of our clients, employees, their families and our community at large.

While we are temporarily closed, we are committed to your essential automotive needs and requirements. Our sales and service teams remain available to assist you with the following services :



Attend to Emergency Services such as Safety Recalls, Critical Vehicle and Mechanical Failures


New and Pre-owned Vehicle Sales, End of Lease, Finance Termination and Renewal


To communicate with a representative:

Call: 905-494-1000

Email: info@northwestlexus.com

Lexus Financial Services is here to support you through these exceptional circumstances offering.  payment relief to Guests on a case-by-case basis. Guests can request payment relief by calling the Lexus Financial Services Guest Centre at 1‑800‑26‑LEXUS. If you require account information or would like to make changes, you can log into the Lexus Guest Portal, portal.lexusfinancial.ca. It is available 24 hours a day, 7 days a week.

Please visit our website and social pages for regular updates. In the meantime, stay well.