I was very impressed with the little details I received on this visit. My vehicle looked polished; it was vacuumed, and sported a new license plate cover on the front plate (which was bent from car washes). I have had this vehicle for close to 4 yrs. now, and must express my appreciation for the professional level of service I receive every time I require maintenance. My lease is due to expire in early October and I will definitely be purchasing a new vehicle from NW Lexus. My compliments,