Notice: On Saturday, September 30 our Service and Parts departments will be closing at 12 pm. We apologize for any inconvenience caused. Regular Service and Parts hours will resume on Monday, October 2.
SERVICE EXPERIENCE OPTIONS
We’ve designed service options specifically designed to fit your unique needs. Whether you prefer a 24-hour drop and go, a drop and wait approach, or a personalized valet pick up and drop off experience, we offer convenient, secure and contact-free options to take care of your vehicle.
Important: If you require a loaner vehicle or valet service, please contact our Scheduling Coordinators directly at (905)595-2390 or email your request to nwlservicebdc@northwestlexus.com.
24-HOUR DROP AND GO
Our easily accessible service kiosk provides a 24-hour drop & go service experience. Customers can now benefit from a convenient, secure and contact free approach to having their vehicle serviced.
VALET PICK UP AND DROP OFF
Book your service appointment online. We will take care of your service without you having to leave home. We will pick up your vehicle at a pre-scheduled time, complete the service, sanitize your vehicle and drop it off at a location designated by you.
IN-STORE EXPERIENCE
Book your appointment and visit the dealership at your scheduled time. While you wait, enjoy a complimentary beverage and Wi-Fi, and relax in our well-appointed lounge.