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Initial service provided by the management was excellent. Two months later for my first service to change to summer tyres and presidential detailing of the car was not as good. Although the SUV was kept over night for detailing the job was poorly done. The service adviser was fine and courteous, he indicated that he would put a note in my file. However [...]
This Dealership is amazing. The service manager will go out of your way to make you happy, considering what my RX 450 hybrid cost. They have great customer service as well. I get my car picked up and dropped off. That's in itself is a huge bonus Once they get to know you, your level of service is great and they know what are your expectations. Great [...]
Northwest Lexus is where you would want to buy and service your vehicle. I've bought a couple of my vehicles there and recommended to family and friends to do so aswell, which they have. They are out to please you, from making sure that you are happy with your purchase and when it comes to servicing your vehicle. The staff at Northwest Lexus are absolutely [...]
Hey Andy & Mark, you guys have been consistently performing and raising the bar each time I come in for the service. We miss Kent a lot as he has laid the foundation of this exceptional team. Kent good for you that you are taking care of more responsibilities and a bigger group, but always good to see you around the service area and chit chat a litlle. [...]
I brought my car in for service with service advisor Mark Vas a couple of weeks ago in March 2018. Mark provided outstanding customer service and updates through out the process - excellent job and thank you !!!
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